HiddenHow buying works.
Short answers. If yours is not here, write to us.
How do I pay?
NurseSim: by card on Stripe's secure page, inside the app (Sign in, then Plans). Plainwork files and the Newsroom Atlas: by card on Stripe's secure page (you tick the box that starts delivery at once, then pay). The download link appears when the payment is confirmed and is emailed to you; it works for 7 days and 5 downloads, and we send a new one if you write to us. Businesses can add an EU VAT number on the payment page and get an invoice from Stripe.
How do I get my files?
On the page right after payment, and by email to the address you pay with. The link opens a zip with the file, a README and the licence. Free files download straight from their page.
Can I get a refund?
Yes. EU consumers have 14 days to withdraw; for digital content that starts at once you tick a box at checkout that waives it, but if a file does not open or a service does not work as described, we fix it or refund you. Refund page.
Do prices include VAT?
Yes, every price includes Danish VAT (25%). Businesses with an EU VAT number can add it on the payment page.
Which devices work?
NurseSim runs in any modern browser on a phone or computer, on two devices per account. Plainwork spreadsheets open in Excel 2016+, Google Sheets and LibreOffice; PDFs in any reader.
How do I delete my NurseSim account?
From the app (More, Account, Delete) or on this page. Your progress lives on your device and is gone when you delete it.
Who are you?
HOMAFARVESAGA, trading as HiddenWay, a sole proprietorship in Vejle, Denmark, CVR 45135381. One person, with help from the tools we build. About.